Dani & Em Return Policy

You may return your item (personalized/custom made items are not returnable) in brand new/unused condition within 14 days of delivery. All tags must be attached and it must be in original packaging (clear bag, dust cover on purse, etc.)

We do not provide the return shipping label. Return shipping is the customer's responsibility.

NOTICE: Refunds are calculated and processed when we receive your return. Please note original shipping cost (even if you get free shipping, we still had to pay for the shipping) will be deducted from your return. Please take this into account when making a return.

We do not offer exchanges at this time. If you would like to do an exchange please return your item(s) and then place a new order for the item(s) you would like.

If you have any other questions please reach out to us at support@daniandem.com