You may return your item (personalized/custom made items are not returnable) in brand new/unused condition within 14 days of delivery. All tags must be attached and it must be in original packaging (clear bag, dust cover on purse, etc.)
We do not provide the return shipping label. Return shipping is the customer's responsibility.
IMPORTANT: Print our JANE RETURN FORM HERE and include with your return package.
Jane returns will be refunded to the original payment method and processed directly from Jane.
If you have any other questions please reach out to us at email@example.com